Sales In Belfast Jobs
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We are currently looking for a Recruitment Consultant to join our HR & Reward division. You'll be joining a small team that we're rapidly growing to take advantage of the existing client base shared with our larger Payroll division, meaning the desk has warm leads and ready opportunities to cross-sell our HR & Reward recruitment services.We require someone with enthusiasm to work collaboratively and creatively to build a solid network of HR & Reward professionals and someone who has the desire to embrace the Human Resources & Reward, Benefit & Compensation sectors to become an expert.While you'll be expected to be self-motivated and self-sufficient to learn on the job, we offer excellent training with a leading coach and there is a clear career pathway to pursue your recruitment career within sales or management.This is an ideal opportunity for someone with 6-months to 3-years' experience who wants to develop their career within a sector that has a lot of growth potential. This would be suitable for a Recruiter with sector experience within professional services, HR, administration, back-end office & support functions or finance.Portfolio HR & Reward, part of The Portfolio Group, is a specialist HR & Reward recruitment agency sourcing talented Human Resources and Reward, Benefit & Compensation professionals across the UK & ROI at all levels of the market.As a Recruitment Consultant, your key responsibilities will include: * You'll be able to take on a warm desk & work with existing clients so you hit the ground running * Win new accounts through leveraging or maximising relationships * Identify new opportunities through research and knowledge of the market * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Communicating with clients and candidates via telephone and email * Achieve agreed KPIs on a monthly basis To be successful as a Recruitment Consultant you'll require: * Advanced communication skills with a high ability to negotiate with clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skillsWhy work for us? * Competitive base salary, monthly commission scheme with no minimum threshold and additional performance-related bonuses * Transparent career framework and set promotional criteria that you can start working towards on day one * Modern, spacious office based in the heart of the city with amazing facilities * A supportive and collaborative team * Realistic targets and time to grow in your role * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair. * Access to our wellbeing portalEstablished in 1988, we now have 35 years' experience in the industry and a reputable track record recruiting at all levels of the market, across the whole of the UK and into a multitude of industry sectors. With offices based in London and Manchester, we have proven…
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London BasedRecruitment Partner - The Portfolio Group The Portfolio Group is a specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution working with global brands. * The Portfolio Group - the #1 Recruitment Company, as supported by our 5* Trustpilot status * Uncapped Commission paid monthly, No threshold, OTE £80,000+ * Calling all recruiters and account managers * No Business Development required in this role Key Responsibilities: * You'll be able to take on a hot desk & work with current consultants and existing clients, so you hit the ground running * Manage current relationships with hiring managers * Use various channels to advertise jobs * Sourcing candidates through a variety of methods * Manage all aspects of the recruitment life cycle from introductions to offer stage. * Become an expert in your market * Achieve agreed KPIs on a monthly basis Experience: * Previous recruitment or account management experience is required * Advanced communication skills with a high ability to negotiate with existing clients and candidates * Sales-driven mindset, achievement oriented * Independent person with good organisation skills Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one * Amazing office based in the heart of the city with great facilities * Work for a market leading agency with an established list of clients * A supportive and collaborative team * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional bonuses * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top restaurants across London & Manchester including the ivy, Shard, 20 stories and 34 Mayfair. 99775NTRINDREC
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Legal Helpline Manager Greater Manchester
Permanent £35,000 - £40,000 Per Annum
Ref: 48087CHR2 Group
Legal Helpline Manager 18 month maternity contract Based in Manchester City Paying £35,000 - £40,000 5 days per week in office We are seeking an experienced Legal Helpline Manager to lead a team of 12 Legal Advisors. In this leadership role, you will be responsible for overseeing the delivery of legal advice and ensuring that the team meets key performance metrics and service level agreements (KPIs and SLAs). The role is heavily focused on maintaining high professional standards, particularly in telephone-based services. Responsibilities Include: * Provide guidance and resources to the Legal Advisors. * Ensure the team is equipped to deliver effective and timely legal assistance. * Oversee the management of call volumes and individual team member availability to ensure responsiveness to client inquiries. * Deliver continuous feedback and coaching to improve team performance. * Conduct quality assessments and provide developmental feedback. * Assist in investigating complaints and work with clients and management to address service issues. * Identify and implement ways to enhance the legal advisory services provided by the team. * Conduct regular performance reviews and 1:1 meetings with team members. Candidate Requirements: * Proven experience in a customer service environment, with a background in supervisory or management roles. * Law Degree, Legal Practice Certificate, or an equivalent qualification. * Strong understanding of the SRA Code of Conduct and the BACP Ethical Framework. * Ability to review legal documents, business agreements, and conduct commercial legal research. * Excellent communication abilities, both written and verbal, with a talent for engaging with clients, colleagues, and management. INDMANS48087CHR2
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Legal Advisory Manager 18 month maternity contract Based in Manchester City Paying £35,000 - £40,000 5 days per week in office We are seeking an experienced Legal Advisory Manager to lead a team of 12 Legal Advisors. In this leadership role, you will be responsible for overseeing the delivery of legal advice and ensuring that the team meets key performance metrics and service level agreements (KPIs and SLAs). The role is heavily focused on maintaining high professional standards, particularly in telephone-based services. Responsibilities Include: * Provide guidance and resources to the Legal Advisors. * Ensure the team is equipped to deliver effective and timely legal assistance. * Oversee the management of call volumes and individual team member availability to ensure responsiveness to client inquiries. * Deliver continuous feedback and coaching to improve team performance. * Conduct quality assessments and provide developmental feedback. * Assist in investigating complaints and work with clients and management to address service issues. * Identify and implement ways to enhance the legal advisory services provided by the team. * Conduct regular performance reviews and 1:1 meetings with team members. Candidate Requirements: * Proven experience in a customer service environment, with a background in supervisory or management roles. * Law Degree, Legal Practice Certificate, or an equivalent qualification. * Strong understanding of the SRA Code of Conduct and the BACP Ethical Framework. * Ability to review legal documents, business agreements, and conduct commercial legal research. * Excellent communication abilities, both written and verbal, with a talent for engaging with clients, colleagues, and management. INDMANS48087CHR
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Data Entry Admin (PowerBI) Greater Manchester
Permanent £20,000 - £25,000 Per Annum
Ref: P46887NB Group
* Do you have experience of creating reports using MI data? * Do you have excellent Power BI and Excel knowledge plus the ability to do pivot tables and v-look up? * Are you looking for a new challenge in a fast paced environment? My Client are a market leading EAP, providing care and advice to employees nationwide, helping more than 70,000 business owners ensure their staffs health and wellbeing are at the top of their priority list. They have also just been voted one of the best companies to work for in 2023, so they practice what they preach! The main outline of the role is report creation for both internal and external stakeholders, you will pull MI Data from Salesforce and create reports for Business owners and Service users. If you have experience in this area, please apply today and we'll be in touch! Job Purpose * Support the wider business, partners, existing clients, and new business with MI reporting. * Support in maintaining contractual SLA's to all internal and external customers. * Support in providing ad-hoc reports and usage requests * Review MI for themes, trends, and analysis reporting Job OverviewOn a monthly basis the management information coordinators are responsible for issuing more than 1200 management information reports, building report generators as required to support with the variety of levels as set by the company for MI production. Accountability will include taking ownership and responsibility for managing data, developing reports, and troubleshooting data issues. The role will provide great opportunities to streamline reporting, building automation and developing efficient ways of working. Day To Day Responsibilities * Preparation of monthly and quarterly client reports, ensuring SLAs of 5, 10 and 15 working days have been adhered to. * Preparation of bespoke client reports as required, such as, benchmarking, utilisation reports and relationship management reports. * Work with the MI lead and CSM to identify and articulate key opportunities for analytics driven improvement across the business. * Building, testing, and implementing new reporting systems, to better support management and the wider business to enable them to make sound business decisions. * Providing operational analysis, reports, and recommendations to the business with a purpose to optimise operational resources against demand in all areas across the business. * Identifying opportunities for process improvement to increase automation and reduce the risk of human error. * Monitor and audit data quality, ensuring the correct tasks are set within the CRM. * Support and answer queries in the MI mailbox within SLA. Essential Skills And Competencies * Using Excel and Power BI to a high standard including report creation, VLOOKUPs and pivot tables. * Ability to organise and prioritise workload accordingly to ensure work is completed within a timely manner, and to work as part of a team to ensure all work is completed within SLA. * Excellent attention to detail, problem analysis and problem solving. * Knowledge of working with databases. * A minimum of 1 years' experience working in a similar role.…
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Customer Service Advisor Greater Manchester
Permanent £23,000 - £23,000 Per Annum
Ref: 45514FAR2 Group
CLIENT CARE SPECIALIST - QUERIES.Manchester - Office Based - £23k + Profit Share Scheme Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job OverviewAs part of their client experience team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities * Provide excellent customer service to new and existing Peninsula clients. * To understand all client databases and systems to adequately access the client and service information. * Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. * Rescheduling of cancelled appointments * Management of client task lists * To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. * Provide feedback to line managers to help improve processes and promote best practices. * To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. * Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics * Average of 30 actions per day * Average quality scores of 3.6+ * SLA Management of 99%+ * Minimum of 1 Positive review per month * Minimum talk time of 1.5 hours * All client telephone calls are to be answered in accordance with departmental standards. * All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team * A "can-do" attitude * Customer service skills are essential with a particular focus on rapport building and relationship management. * Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: * Profit Share Scheme * Offices Based in the heart of Manchester. * 25 Holidays + Bank Holidays (Increases with service) * Day off on your Birthday * Perk Box Discounts * Christmas Bonus after 3 years * Social Events Throughout the Year * Contributory Pension Scheme * Private Health Insurance after 5 years 45514FAR2INDMANJ
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Management Accountant Job PurposeTo be the principal day to day accountant in a growing legal practice. This will involve developing a weekly/monthly suite of financial reports, implementing new billing systems and processes, and preparing monthly Management Accounts (including budgets and forecasts). The role reports to the Finance Director. To be successful for the role you will need to be fully CIMA or ACCA qualified. Job Overview * Work closely with the Associate Director/Principal Lawyer to support the growth of the business by developing a weekly/monthly suite of financial reports that will help the management team to effectively run the business. * Produce the primary statements and monthly management accounts for review by the Finance Director. * Support the budgeting and quarterly forecasting process, providing data reflecting business activity, and identify and highlight areas of risk and opportunities. * Implement robust processes, systems, and routines to enable strong financial control. * Ownership of P&L and Balance Sheet including calculation and posting of related accruals/prepayments, cost analysis, and understanding of variances vs budget/forecast. * Ensuring compliance with SRA requirements. * Produce regulatory returns, including FCA returns, ONS returns, and VAT returns for review by the Finance Director. * Oversight of the billing and collections process. * Utilise the new Clio system to develop reporting on billable hours, WIP, orders outstanding and other areas as required. What you Bring to the Team * Fully qualified CIMA / ACCA or equivalent. * Ability to organise and prioritise workload to produce high quality work within deadlines. * Possess strong analytical skills with excellent attention to detail. * Ability to work on own initiative and deliver high quality analysis and insight. * A sound knowledge of financial reporting policies and procedures. * Ability to organise, manipulate and present large volumes of data using Excel spreadsheets. * Possess strong communication skills and ability to develop strong business partnering relationships with the management team. 48293CHINDMANS
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Are you passionate about delivering exceptional customer care and exceeding clients' expectations?Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service! OverviewThis is a hands-on role with a real focus on delivering exceptional outcomes. You will manage all service issues in line with company SLAs as a minimum requirement, ensuring customer expectations are always managed. You will maintain the highest level of professionalism, whilst focusing on quick and efficient solutions whenever possible. As a Resolution Specialist communication is key to delivering a world-class service both internally and externally. Day-to-Day * To be the key person for receiving client service issues * To ensure that all client service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all client service issues are thoroughly investigated through discussion with the client and appropriate internal staff. * To ensure that all client service issues are resolved in a timely manner and at all times focused on client resolution and retention. * To understand all the client databases and systems to adequately investigate and respond to the client. Key Skills * Excellent attention to detail and problem-solving skills * Excellent standard of communication written and verbally * Ability to manage your own time and workload confidently. * Be the first point of contact for both client and internal stakeholders. * Be able to challenge and influence at a senior level. * Have a solution-focused approach, keeping the client updated throughout, going above and beyond to resolve quickly and efficiently, within SLA. * Collaborate and conduct regular meetings across the business to ensure high quality outcomes. * Provide regular updates to the management team on progress. * Ensure appropriate systems are updated correctly for records and reporting purposes The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. What you Bring to the Team * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills. * A dynamic and flexible approach, as well as the ability to work under pressure. P45771FAR4INDMANJ
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In-House Employment Solicitor Greater Manchester
Permanent £55,000 - £65,000 Per Annum
Ref: 98295BG Group
Portfolio are exclusively representing our market-leading professional services organisation, based in the heart of Manchester in their search an experienced Employment Solicitor to join their inhouse legal services team. This is an opportunity to work in a Global Group, with a company that are leaders in their field.We are looking for a bright and confident Solicitor, Barrister or Chartered Legal Executive, with strong employment law experience and a broad general legal knowledge, to work in a dynamic team and cover a wide range of matters including negotiating commercial contracts, the preparation and conduct of civil litigation and appearance at Employment Tribunals. Day to Day Responsibilities: * Providing broader legal support on employment issues as needed. * Have conduct of civil litigation, including negotiating settlements, attendance at ADR, drafting pleadings and, from time to time, appearing in court * Have conduct of contentious employment law matters, including Early Conciliation, drafting pleadings and attending at hearings * Point of contact for any new employment law issues referred internally from the Group businesses to the Group In House Legal Team * Advising Senior Managers on internal HR and Employment Law matters including assisting or conducting internal hearings such as investigations, grievances, capability or disciplinary proceedings and appeals * Supporting the Recruitment Team with immigration and right to work queries and, supported by external specialists, prepare and submit Home Office applications and overseas visa applications * Preparing and submitting case documentation, including ET3 responses * Reviewing and managing Employment Tribunal claims * Trusted advisor to the Directors and General Counsel on Employment Litigation matters, Dispute Resolution and employment issues, such as TUPE, arising within potential Mergers and Acquisitions as well as FCA and SRA compliance It is essential you have the following: * Qualified lawyer with strong and relevant pre or post qualified experience in employment law * An able and confident negotiator * Excellent workload and deadline management skills * Strong communicator * A commercially focused mindset with the ability to communicate with a range of stakeholders * Willingness to continually learn new competencies and areas of law * A strong work ethic and a positive attitude towards teamworking 98295BGINDMANS
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Portfolio are exclusively representing our market-leading professional services organisation, based in the heart of Manchester in their search an experienced Employment Solicitor to join their inhouse legal services team. This is an opportunity to work in a Global Group, with a company that are leaders in their field.We are looking for a bright and confident Solicitor, Barrister or Chartered Legal Executive, with strong employment law experience and a broad general legal knowledge, to work in a dynamic team and cover a wide range of matters including negotiating commercial contracts, the preparation and conduct of civil litigation and appearance at Employment Tribunals. Day to Day Responsibilities: * Providing broader legal support on employment issues as needed. * Have conduct of civil litigation, including negotiating settlements, attendance at ADR, drafting pleadings and, from time to time, appearing in court * Have conduct of contentious employment law matters, including Early Conciliation, drafting pleadings and attending at hearings * Point of contact for any new employment law issues referred internally from the Group businesses to the Group In House Legal Team * Advising Senior Managers on internal HR and Employment Law matters including assisting or conducting internal hearings such as investigations, grievances, capability or disciplinary proceedings and appeals * Supporting the Recruitment Team with immigration and right to work queries and, supported by external specialists, prepare and submit Home Office applications and overseas visa applications * Preparing and submitting case documentation, including ET3 responses * Reviewing and managing Employment Tribunal claims * Trusted advisor to the Directors and General Counsel on Employment Litigation matters, Dispute Resolution and employment issues, such as TUPE, arising within potential Mergers and Acquisitions as well as FCA and SRA compliance It is essential you have the following: * Qualified lawyer with strong and relevant pre or post qualified experience in employment law * An able and confident negotiator * Excellent workload and deadline management skills * Strong communicator * A commercially focused mindset with the ability to communicate with a range of stakeholders * Willingness to continually learn new competencies and areas of law * A strong work ethic and a positive attitude towards teamworking 98295BGRINDMANS